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News about Sberbank CZ deposit compensation payouts:

  • As of 25 March 53,287 clients have received payouts in a total volume of CZK 19.9 billion
  • It is now possible to request deposit compensation payout via data boxes of Komerční banka
  • Escrow account payouts are continuing
  • We would like to draw your attention to cases of fraudulent phone calls made (not only) to Sberbank CZ clients

Prague, 28 March 2022 – The Financial Market Guarantee System is continuing the payout of claims from deposits with Sberbank CZ. To date 53,287 clients have received payouts in a total volume of CZK 19.9 billion.

  • The payout of compensation for deposits on escrow accounts is continuing
    The Guarantee System has provided additional data to the paying bank concerning the payout of compensation for deposits on escrow accounts. The data provided also include deposits that were made onto escrow accounts, and the first part of resolved claims submitted to the Guarantee System by the Sberbank CZ, a.s. clients. There are another 1,035 clients who had deposits with the bank in a total volume of approximately CZK 402 million.
  • Requests for the transfer of funds for the payout of compensation by wire transfer are now possible via data boxes of Komerční banka
    The Guarantee System also wishes to inform clients that it is now possible to send Requests for the transfer of funds for the payout of compensation by wire transfer to Komerční banka, a.s. in electronic form via data boxes. If a Sberbank CZ, a.s. client uses this payout request method, the instruction must be accompanied by a qualified electronic signature of the Entitled Person. Komerční banka, a.s. will make wire transfers of compensation to the Entitled Person no later than on the third business day after receipt of the instruction.
  • Fraudulent phone calls made (not only) to Sberbank CZ, a.s. clients.
    In recent days, several people have notified the Guarantee System of fraudulent phone calls exploiting the situation around Sberbank CZ, a.s. and the generally greater interest in financial topics. The caller indicates that the client has a balance on a Sberbank account of several hundred crowns and asks what the client intends to do with the funds. The client called often did not have an account with this institution at all. The goal of the phone call is apparently to lure clients into divulging their internet banking login details.
    Similar fraudulent activities are also being spread by SMS and e-mail. The fraudsters are sending out messages and asking bank clients to fill in their online banking details on a website.
    We strongly warn all bank clients never to provide their internet banking data on the phone, by e-mail or by SMS, and not to log in to their internet banking via unverified messages and forms. A bank or bank advisor will never ask clients to provide their access data – passwords – to their account over the phone. Similarly, a bank will never contact clients to ask them to log in to their electronic banking via a form in an e-mail or SMS.

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